Terms of Service
**These Terms of Service govern your use of ChamberBuilder, a service operated by Abec Enterprises USA.
Acceptance
By creating an account, signing in, or using the ChamberBuilder service (the "Service"), you agree to be bound by these Terms of Service (the "Terms") and by the Privacy Policy. If you are accepting on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you individually and the organization.
Account registration
You must provide accurate and current information when creating an account and keep that information up to date. You are responsible for safeguarding your credentials and for any activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
Description of Service
ChamberBuilder is a software-as-a-service platform for chambers of commerce and similar member-based organizations. The Service includes member directory, events and registration, dues billing, communications, websites, and related administrative tools. We may add, modify, or remove features over time.
Payment, plans, renewals, refunds
Paid plans renew automatically at the end of each billing period (monthly or annually, as selected) unless you cancel before renewal. You authorize us to charge the payment method on file. Fees are non-refundable except where required by law or as expressly stated. Cancelling a plan stops future charges; it does not generate a refund for the current period.
Data ownership
You retain all rights to content you upload to the Service (member lists, events, financial records, communications — your "Customer Data"). We claim no ownership over Customer Data. You grant us a limited license to host, process, transmit, and display Customer Data solely to provide the Service to you. We own the Service itself, including the platform software, UI, analytics, and derivative aggregate data that cannot be linked back to any individual.
Acceptable use
You agree not to:
- Abuse, harass, threaten, or defame any person through the Service.
- Scrape, crawl, or systematically extract data except through documented API endpoints within the rate limits we publish.
- Reverse engineer, decompile, or attempt to derive the source code of the Service.
- Interfere with, overload, or circumvent authentication, authorization, or rate-limiting systems.
- Use the Service to transmit malware, spam, or content that violates applicable law (including the CAN-SPAM Act and TCPA).
We may suspend or terminate accounts that violate this section.
Intellectual property
The Service, including all software, design, text, graphics, and logos, is the property of ChamberBuilder or its licensors and is protected by copyright, trademark, and other laws. Except for the limited right to use the Service, no license or ownership is granted to you.
Confidentiality
Each party will protect the other's Confidential Information with at least the same care it uses for its own, and in any event no less than reasonable care. Confidential Information does not include information that is public, independently developed, or rightfully obtained from a third party. Customer Data is your Confidential Information; our platform code, roadmaps, and non-public pricing are ours.
Termination and data export
Either party may terminate for convenience on 30 days' notice, or for cause (material breach) if the breach is not cured within 30 days of written notice. On termination:
- You may export your Customer Data through the tools at
/admin/bulk_exportsand/portal/data_export. - We retain your data for 90 days after termination to allow recovery, then purge it.
- Unpaid fees accrued before termination remain due.
See the Data Processing Agreement at /dpa for additional details on processor obligations at termination.
Warranty disclaimer
The Service is provided "as is" and "as available". We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure against every threat.
Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or exemplary damages, including lost profits or data loss, even if advised of the possibility. Our total aggregate liability for any claim is capped at the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim.
Indemnification
You agree to indemnify and hold us harmless from third-party claims arising out of your Customer Data, your use of the Service in violation of these Terms, or your violation of any applicable law. We agree to indemnify you against third-party claims that the Service as provided by us infringes a third party's intellectual property rights, subject to customary carve-outs.
Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the state and federal courts located in Shasta County, California, and each party consents to personal jurisdiction there.
Changes
We may update these Terms from time to time. Material changes will be announced at least 30 days in advance by email to account administrators and by notice in the admin console. Continued use after the effective date constitutes acceptance.
Contact
Questions about these Terms: [email protected].